Who is an Insurance Ombudsman?

A dictionary definition for an Ombudsman would be:

  • A man who investigates complaints and mediates fair settlements, especially between aggrieved parties such as consumers and an institution or organization.

The Institution of Insurance Ombudsman was created by the Government of India in 1998 to handle and address customer complaints and grievances related to Insurance. Insurance Ombudsmen are appointed by the Governing Body of Insurance Council.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.